Frequently Asked Questions
Everything You Need to Know
Explore our comprehensive list of frequently asked questions to find answers about our services, processes, and how we can help you achieve your goals.
If you have a question that isn’t covered here, feel free to reach out to our dedicated support team.
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General
Stellify is a design and development agency offering a comprehensive range of services including web design, and e-commerce development, digital marketing, and brand design. We’re equipped to meet all your digital needs.
At Stellify, we prioritize your privacy and security. All project information and intellectual property are fully protected under a Non-Disclosure Agreement (NDA).
Our relationship doesn’t end at the product launch. We offer post-launch services that include routine check-ups, feature expansions, updates, and marketing to ensure ongoing success.
Absolutely. We keep you informed at each stage of the development process and welcome your feedback for any necessary revisions.
For all web and e-commerce development projects, you receive a Figma file where you can review the design process and provide live feedback. Then, during the development phase, you receive a demo-link where you can live track the progress.
Yes, we are fully prepared to scale our services in line with your business growth. We have the resources and adaptability to meet your expanding needs.
Logo Design
Our logo design process involves initial consultation, brainstorming, concept development, feedback rounds, and finalization. We ensure your brand identity is represented effectively.
Not necessarily! While having ideas or preferences is helpful, our team can work with you to brainstorm and develop concepts that align with your brand’s vision.
We provide you with a comprehensive brief form; however, sharing information about your business, target audience, industry, and any specific preferences or inspirations you have in mind will greatly assist in the design process.
Yes, all our logo designs are provided in high-resolution formats suitable for both digital platforms (websites, social media) and print materials (business cards, brochures).
At Stellify, we value your time. Our team typically delivers the initial logo concepts within a speedy 48-hour window. The final delivery time may vary depending on the number of revisions required.
Your satisfaction is our top priority. If the initial logo designs don’t match your vision, we’re more than willing to refine them. Our process includes multiple rounds of revisions, where we take your feedback into account and tweak the design until it’s a perfect fit for your brand.
Absolutely! Our designs are as unique as your business. We ensure every logo we design is 100% original and tailored specifically to your brand. We don’t use templates, each logo is crafted from scratch, providing your business with a distinctive visual identity.
Certainly! If you already have a brand style in place, we can align the new logo design to complement that style. Our designers are skilled in adopting different aesthetics and can seamlessly integrate your new logo with your existing brand image.
Yes, we offer branding packages that may include items like business card designs, social media graphics, letterheads, and more to help establish a consistent brand identity. View our packages here.
To ensure maximum usability across various platforms, we provide your logo in multiple formats, including vector files (AI, EPS, SVG) and raster files (PNG, JPEG).
Certainly! If you require specific file formats beyond the standard ones provided, we can accommodate your requests.
Yes, once the final design is approved and payment is completed, you will have full ownership rights to the logo, allowing you to use it as you see fit.
If you require any updates or modifications to your logo in the future, we can provide design services to accommodate those changes.
While we can provide guidance on the process and references to reliable trademark companies, we recommend consulting with a legal professional or trademark specialist for specific advice on trademark registration.
Web Design & Development
While it’s hard to pinpoint a precise timeline without knowing the specifics of your project, typical website development projects at Stellify take between 4 to 12 weeks. This timeframe includes everything from initial consultation and planning to design, development, testing, and final deployment. However, more complex projects with advanced features may take additional time.
Absolutely! If your existing website needs a fresh look or improved functionality, our skilled designers and developers are here to help. We’ll rejuvenate your site with a modern design, improved navigation, and user-friendly features, all while preserving the essence of your brand.
Yes, every website we develop is built to be responsive across all devices. In today’s digital age, we understand how important it is to provide an optimal viewing experience for users on a range of devices. We ensure your website will look and function beautifully, whether viewed on a desktop, tablet, or smartphone.
Of course! Once your website is live, we offer a range of maintenance packages to keep it up-to-date and secure. From minor updates to major overhauls, our team can provide the ongoing support you need to ensure your site remains a dynamic and engaging platform for your audience.
Our web development process typically includes planning, design, development, testing, deployment, and ongoing maintenance. We ensure a comprehensive approach to meet your needs.
We follow SEO best practices during the development process, including optimizing meta tags, creating clean code, and ensuring mobile responsiveness, to improve your website’s search engine ranking.
Yes, we understand that requirements may evolve. We’ll work with you to assess the feasibility and impact of adding new features or functionalities during the development process.
Yes, we have partnerships with reliable hosting and domain providers through we can offer you these services at exclusive rates.
Yes, we ensure cross-browser compatibility to make sure your website functions seamlessly on popular browsers like Chrome, Firefox, Safari, and Microsoft Edge.
Yes, we offer training sessions to familiarize you or your team with the content management system (CMS) so that you can easily update and manage your website.
We implement various security measures, including SSL certificates, regular security audits, and best practices for secure coding, to safeguard your website from potential threats.
E-Commerce Development
At Stellify, we believe in using the right tools for the job. Therefore, we are proficient in a variety of E-Commerce platforms, including but not limited to Shopify, WooCommerce, and Magento. Based on your business size, needs, and goals, we’ll recommend the platform that will serve you best and provide the most intuitive experience for your customers.
Absolutely. We understand that your online store’s success means growth – and lots of it. That’s why we build your eCommerce solutions to be scalable. Whether your product range or customer base multiplies, our robust eCommerce solutions are designed to handle increased volumes effortlessly.
Yes, we empower you with the tools to manage your online store effectively. We integrate a user-friendly Content Management System (CMS) that allows you to update product details, add new products, manage inventory, and more. We’ll also provide the necessary training to ensure you’re comfortable using the system.
We consider website security and data privacy as top priorities. We implement secure payment gateways and SSL encryption to protect your customers’ sensitive information. We also ensure your eCommerce store is in compliance with data protection regulations for a secure and trustworthy shopping experience.
Yes, launching your store is just the beginning of our journey together. Post-launch, we offer ongoing support and maintenance packages to keep your online store up-to-date, secure, and efficient. We customize these packages based on your specific needs, giving you peace of mind as your business grows.
CMS Web Development
Our timelines vary based on the scope and complexity of the project. On average, a standard CMS website can take between 6 to 10 weeks, but this can be shorter or longer depending on specific requirements.
We are well-versed in a variety of popular CMS platforms including WordPress, WebFlow, Kajabi, Wix, SquareSpace, HubSpot, Joomla, Drupal, and custom-built solutions. Our expertise ensures we choose the best fit for your unique needs.
Absolutely. One of the main advantages of a CMS-based website is its user-friendly interface. We provide training and support so you can easily update and manage your website content.
Yes, SEO optimization is a fundamental aspect of our web development process. We incorporate best practices to ensure your website has a strong foundation for search engine visibility.
We offer various support plans tailored to your needs. These can include regular maintenance, security updates, performance optimization, and additional features or enhancements as required. Our goal is to ensure your website continues to thrive long after launch.
Yes, we can assist in migrating your current website to a CMS platform, preserving your content while adding the benefits of easy content management.
No, one of the primary advantages of using a CMS is its user-friendly interface that requires minimal technical expertise, making it accessible to most users. In addition, we provide video demos on how to manage your website.
Yes, we can develop custom plugins or extensions to enhance the functionality of your CMS website, tailoring it to your specific needs.
Yes, CMS platforms have security features and regular updates to protect against vulnerabilities. We also implement additional security measures to safeguard your website.
Yes, we have experience integrating various APIs, plugins, and extensions to add functionalities and features that complement your website.
Yes, we offer training sessions to familiarize you or your team with the CMS platform, enabling you to confidently manage and update your website.
Custom Web Development
Custom web development involves creating a website from scratch, tailored to your specific needs and requirements. This process allows for unique features, functionalities, and design elements that aren’t achievable with standard templates. Unlike templates, custom development provides complete flexibility and scalability to meet your business goals.
Choosing custom web development ensures that your website is uniquely designed to reflect your brand’s identity and cater to your specific audience. It allows for the integration of specialized features, seamless user experiences, and scalability as your business grows. This tailored approach ultimately leads to a more effective and competitive online presence.
The timeline for custom web development depends on the complexity of the project, including the features, functionalities, and design elements required. A simple website may take a few weeks, while larger and more intricate projects may take several months. Our team will provide a detailed timeline during the initial consultation.
Absolutely. We have extensive experience in integrating various third-party tools, APIs, and services to enhance the functionality and capabilities of your custom-built website. Whether it’s payment gateways, social media platforms, or specialized software, we can seamlessly incorporate them into your site.
ur team of experienced developers is proficient in a wide range of technologies and programming languages, including but not limited to HTML5, CSS3, JavaScript, PHP, Python, Ruby on Rails, and more. We select the most suitable stack based on the specific requirements of your project.
Yes, we provide comprehensive maintenance and support packages to ensure your website remains secure, up-to-date, and optimized for performance. Our team is available to address any issues, implement updates, and offer technical assistance whenever you need it.
We employ a thorough testing process to ensure that your custom website is fully responsive and compatible with a wide range of devices (desktops, laptops, tablets, and mobile phones) and browsers (Chrome, Firefox, Safari, etc.). This rigorous testing helps guarantee a seamless user experience for all visitors.
Absolutely. Our team has extensive experience in developing custom e-commerce solutions. We can integrate secure payment gateways, set up product catalogs, implement shopping carts, and ensure a user-friendly checkout process for your online store.
The custom web development process typically involves several stages, including project discovery, planning, design, development, testing, and deployment. During the initial consultation, we’ll provide a detailed breakdown of each step and keep you informed throughout the entire process.
Certainly. We have a portfolio showcasing a diverse range of custom websites we’ve developed for various clients across different industries. We’d be happy to share relevant examples during our consultation to demonstrate our capabilities and expertise in custom web development.
Search Engine Optimization
Search Engine Optimization (SEO) is a set of strategies and techniques designed to improve your website’s visibility in search engine results. It’s crucial for businesses as it helps increase organic (non-paid) traffic, enhances brand credibility, and ultimately drives conversions.
It’s important to remember that SEO is a marathon, not a sprint. While it’s a long-term commitment, the rewards are worth it. Typically, substantial shifts in ranking can take anywhere from 3-6 months, or longer in highly competitive markets. However, each site is unique, so these timelines can vary. Patience and consistency are key to a successful SEO campaign.
SEO is an ongoing process. While initial optimizations can yield positive results, maintaining and improving your rankings requires consistent efforts. Search engines regularly update their algorithms, and staying ahead of the curve ensures your website continues to perform well.
Selecting the right keywords is an art and science that we have refined over the years. We kick off the process with a deep understanding of your business, target audience, and competitive landscape. Coupling this knowledge with advanced tools, we identify keywords that not only match your offering but also carry a high search volume and reasonable competitiveness. This approach ensures we’re targeting keywords that drive meaningful, convertible traffic to your site.
We begin with a thorough analysis of your business, industry, and competition. This informs the creation of a customized SEO strategy that aligns with your specific goals and target audience. Our approach is flexible and adapts to the evolving needs of your business.
Absolutely, SEO is not just for the big players! In fact, local SEO is a powerful tool for small businesses to stand out in their local markets. By optimizing your website for location-specific keywords and creating a strong local online presence, we can help you become more visible to customers in your immediate vicinity.
Certainly! If you already have a brand style in place, we can align the new logo design to complement that style. Our designers are skilled in adopting different aesthetics and can seamlessly integrate your new logo with your existing brand image.
On-page and off-page SEO are two vital components of a comprehensive SEO strategy. On-page SEO involves optimizing elements within your website, such as meta tags, content, images, and URLs, for search engines and users. Off-page SEO, on the other hand, focuses on enhancing your website’s authority and reputation through activities outside your website, like earning high-quality backlinks, managing your social media presence, and boosting your online reputation.
We provide detailed reports that include key performance indicators (KPIs) such as keyword rankings, organic traffic growth, conversion rates, and more. These metrics offer a clear measure of the impact of our SEO efforts and provide insights for future optimization strategies.
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